Frequently Asked Questions:

  • What happens if my test center closed on my testing day?
    • If you are impacted by a test center closure, you will receive an email with information on how to reschedule your exam.
  • I have an issue  during exam. What should I do?
    • Please inform the test administrator as soon as the issue occurs. A case will be filed, and your exam sponsor will follow up with you to resolve this issue.
  • Can I take food or drink inside the testing center?
    • •No, it is not allowed to have any food or drink inside the testing room.
  • Will I be  refunded if my exam got canceled?
    • If your exam was canceled because of a testing site closure, you will receive a full refund, regardless of cancellation window, or an extension which will be determined by your exam sponsor.